clinical care

Integration

Consistency

Enhancing Infant Care

Efficiency

The Goal

NASCEND developed a bedside application to assist neonatal clinicians in assessing and treating infants affected by neonatal abstinence syndrome (NAS). The primary goal was to create an intuitive interface that streamlined assessments while aligning with strict clinical protocols, ultimately improving patient outcomes.

Process

Precision

The first challenge was balancing clinical precision with ease of use. I worked closely with neonatologists, nurses, and stakeholders to map out their workflows, conducting focus groups to understand the pain points in their assessment process. The interface had to be simple enough for quick data entry while supporting complex clinical decision-making.

Through multiple design sprints, we developed interactive prototypes that were tested directly in clinical environments. A key breakthrough was the introduction of guided workflows, which provided clinicians with real-time recommendations based on patient data, ensuring consistency in treatment.

Early proof of concept iPad prototype

The Results

The final product led to a 74-79% reduction in the need for NAS treatment, a 50% decrease in treatment duration, and a 37% reduction in hospital stays for affected infants. These improvements not only benefited patient care but also significantly reduced hospital costs.

Going Forward

The next phase involves integrating the platform with major Electronic Medical Record (EMR) systems, making it even more seamless for clinicians to adopt. Future enhancements will also include machine learning-driven insights to further refine treatment recommendations.

Scalable UX that saves time and money